Globally Recognized Visionary Leader
2023 HotTopics Service Visionaries Winner
"The Service Visionaries 100 awards epitomise the pinnacle of success for thought leaders in the realm of service, embodying a spirit of innovation and transformational leadership that shapes the landscape of service and customer experience."
Mentor/Coach
Roy Dockery is a proven coach and mentor who helps people and organizations achieve sustainable growth through individual and organizational development. Roy constructs transformative programs to help organizations achieve outcomes, and impact while maintaining balance with cultural equilibrium. Limited space for engagements, schedule your initial consult today.
About Roy
Roy Dockery is a working intellectual and currently serves as the Vice President of Field Operations at Flock Safety, a SaaS based Public Safety System Startup based in Atlanta, GA. In his current role Roy is leading the Field Operations organization through hyper growth expansion while building a resilient culture, process efficiencies and service excellence.
Roy is also an executive coach, leadership consultant and podcaster on the Savage Truth Network. Previously he served as the Vice President of Customer Care for Swisslog Healthcare North America. In this role, he oversaw Field Service, Support Services, and Operations Administration for Swisslog's healthcare automation products.
Roy joined Swisslog Healthcare in 2010 as a field service technician and was permitted the opportunity to build a Pharmacy Automation service division from the ground up as the director of field service operations in 2013. Roy has a proven history of building and growing Field Service and Support teams that exceed expectations while building a culture that emphasizes the importance of People.
Roy volunteers in the area of community health, juvenile justice and civil legal aid. Roy serves as an advisor for several research organizations and corporations in relation to field services, Diversity Equity & Inclusion, recruitment, culture and leadership.
